Expected delays: We are upgrading our system
Important notice: We are currently upgrading our system
- Shipping: Orders will experience longer shipping times of approximately 9-12 business days.
- Returns: Expected return processing times of approximately 4 weeks.
- Warranty/Repairs: Expected processing times of approximately 5 weeks.
We apologize for any inconvenience and appreciate your understanding.
Recall for Skywalker Pro Via Ferrata
We have identified a potential issue with the locking mechanism of the carabiners used in the Skywalker Pro Via Ferrata and the Skywalker Pro Turn Via Ferrata Sets, sold since 2023. As a result, we have decided to recall all potentially affected products and refund all impacted clients.
Return your product for a refund