Shipping & Tracking
You will receive a tracking link in the Shipping Confirmation email when your order is shipped out.
* If you cannot track your parcel with the tracking numbers, please try again after a few hours as the carrier needs time to active it. If you still cannot track the parcel, please contact our Customer Service.
Ground shipping is free of charge from a purchase value of $50 or more. A delivery charge of $9.99 will be applied to orders below this purchase value for ground shipping. The ground shipping time is generally 2-5 business days.
The following shipping methods are additionally available:
2-day-shipping - $25.00 - delivery within 2 business days after dispatch
1-day-shipping - $35.00 - delivery within 1 business day after dispatch
We aim to process all orders as quickly as possible. Please note: Due to the sharp increase in parcel volumes around Black Friday and Cyber Monday, we and our shipping service providers may currently experience delays in parcel delivery. We apologize for this and thank you for your understanding.
You will receive a dispatch confirmation including a tracking number as soon as we have transferred the order to our logistics partner.
Mammut online purchases can be shipped to destinations within USA, Switzerland, France, Germany, Norway, Austria, Belgium, Czech Republic, Denmark, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden, Japan, New Zealand and Australia.
In the online shop for the United States of America, deliveries can be made only within the United States of America.
The delivery address can be different from the billing address.
At the check-out page, in the second step with "Your Details", please untick the box dedicated "Delivery Address same as Billing Address". After unticking the box, the billing address section will appear.
- Shipping to military address, APOs/ DPOs/ FPOs or outside the 50 states (i.e. Virgin Islands): there is no tracking number or tracking link to check your delivery.
- Shipping to post office boxes, APOs/ DPOs/ FPOs and outside the 50 states (i.e. Virgin Islands) is only available with ground shipping. The shipping cost for returning items from these addresses is not free.