Contact Form

Send us a message.

Important notice: We are currently upgrading our system

- Shipping: Orders will experience longer shipping times of approximately 15-17 business days.
- Returns: Expected return processing times of approximately 4 weeks.
- Warranty & Repairs: Expected processing times of approximately 7 weeks.

We apologize for any inconvenience and appreciate your understanding.

Repair/Warranty

Promoted articles

Returns information

Warranty, repair and modification request form

Customer details

Full name*

Street & house number*

Postcode*

City*

Email address*

Item details

The style number can be found on the label of the product at the top of the item details section.

Style number or Barryvox model name*

Serial Number

Colour

Size

Location of purchase

Issue description

Defects not specified will not be repaired

Proof of issue

Material availability

We do not always have all materials available for each article. Please specify if some deviations would be acceptable for you (e.g. a different zipper or color deviations).

Product end-of-life options

What can we do with your product if it turns out that it is not repairable?

Product warranty

I acknowledge that I must wash any garments before sending in.*

By entering my data and pressing “Submit” I agree to my e-mail address and my name being used to answer my contact request.

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